Personal support when a standard answer is not enough
Questions about quantities, products or a current order can be discussed directly with Kaumaster.
You know your customers and the products they need. That is why you can discuss range requests with us directly. We review what can be supplied sensibly and respond without unnecessary detours.
We source the range from a family-run specialist that has produced dried dog chews for over 30 years and supplies business customers in several European countries.
For us, quality starts with clear ingredients. Our current dried chews are made from 100% natural raw materials. They contain no artificial preservatives, colours or flavourings.
Once a delivery reaches Kaumaster, we check it before releasing it for sale. Every sales unit packed by Kaumaster receives an item number, batch, best-before date and country of origin.
The current products are made in Poland and therefore within the EU. Batch, best-before date and origin are assigned to the relevant sales unit. We document incoming goods and the supplier internally so that questions can be narrowed down to the affected goods.

Not every question can be answered on a product page. Direct questions and specific range requests therefore remain part of the purchasing process.
Questions about quantities, products or a current order can be discussed directly with Kaumaster.
Your customer account shows your orders and their current processing status.
We aim to process orders quickly, but we only give a date when the underlying information is reliable.
Not every request becomes part of the range immediately. You receive a clear response once we have reviewed the demand.
If a product group or a particular item is missing, tell us what you need. We review demand, product data and sourcing options, then give you a direct response.
Tell us which product groups or items matter to your customers.